Trust & Safety

A more accountable foundation for competitive play

Trust is not a feature bolted onto an esports product. It is the reason Passport.GG exists. Verified identity, transparent participation, and clear oversight give organisations something they can stand behind.

Safer participation by design

The platform is built around verified identity rather than throwaway accounts. That shifts the default towards accountable behaviour and gives organisers stronger tools when something goes wrong.

  • Verified profiles tied to persistent history
  • Clear roles and responsibilities for organisers and team captains
  • Behaviour signals connected to a real account, not a disposable tag

Identity and eligibility context

Eligibility is more than checking an age field. Passport.GG lets organisers describe who is eligible for which programme and verify it consistently across events.

  • Configurable eligibility rules per programme or division
  • Region, age, and affiliation context held against the passport
  • Consistent enforcement across organisers and competitions

Governance for organisers and institutions

Institutions need to be answerable for what they run. We provide the audit trails, roles, and oversight needed to support governance without slowing operations down.

  • Granular roles and permissions for staff and volunteers
  • Audit trails on critical operational actions
  • Reporting designed for accreditation and partner reviews

Transparency and support

When disputes happen, both players and organisers need to understand what was decided and why. Passport.GG supports that with clear records and a defined process.

  • Documented dispute handling tied to match and account history
  • Clear visibility for players into actions taken on their account
  • Operational support for organisers handling sensitive cases
Principles

How we think about safety

A short, plain statement of how trust is built into the platform.

Identity first

Everything on the platform — competition, ranking, recognition — sits on top of verified identity.

Proportionate oversight

Organisers get the tools they need without burying them in approvals and gates.

Defensible by default

Operations should be possible to explain and defend, not just to perform.

Talk to us about trust and safety in your programme

We work with federations, universities, and accredited organisers to design programmes that are credible from day one.